How your care is regulated

Treatment and delivery are handled by regulated partners: a GPhC-registered pharmacy and a CQC-registered clinical provider*. Here is exactly who regulates what, and how to check.

Registers and memberships

  • GPhC

    GPhC registered pharmacy

    The General Pharmaceutical Council is the regulator for pharmacies in Great Britain.

  • GMC

    GMC-registered prescribers

    The General Medical Council sets the standards all licensed doctors in the UK must meet to practise medicine.

  • DICE

    DiCE network member

    eMed is a member of the Digital Clinical Excellence (DiCE) network, a UK network of online healthcare providers founded in 2019 to improve quality and safety in digital care. Membership is not a regulatory approval.

  • CQC

    CQC-registered provider

    The Care Quality Commission is the regulator of health and social care services in England.

Check the registers yourself

Every registration behind HeMed is public. You do not have to take our word for any of this.

Pharmacy

Our pharmacy partner is eMed Healthcare UK, Limited, a GPhC-registered pharmacy, registration number 9012578.

Superintendent Pharmacist

Yee Lai (Independent Prescriber), registration number 2207949.

Clinical provider

Clinical, consultation and prescribing services are provided by eMed (a trading name of Babylon Healthcare Services Limited), a CQC-registered provider (provider ID 1-1690359844), registered for the regulated activity ‘treatment of disease, disorder or injury’. All eMed clinicians are registered with their UK professional regulator. You can check the registration on the CQC website.

Prescriptions

Treatment is prescription-only and is prescribed only where a clinician decides it is suitable.

To raise a concern about your care, use the contact route in the footer. More detail: how we’re regulated in the UK.

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